Contact Us
Member Contact Center
Local: (909) 882-2911, Option 3
Non-Local: (877) 882-2911
Monday - Friday: 8:00 am – 8:00 pm
Saturday: 8:00 am – 2:00 pm
Email: myaccount@thinkwisecu.org
VISA Scorecard Customer Service: 1-800-854-0790
Chat
Instant answers available via our website. Available during business hours:
Monday - Friday: 9:00 am – 5:00 pm
Saturday: 9:00 am – 1:00 pm
Sunday: closed
Audio Teller
Access your account balances, transfer, and more by calling CUTalk
Available: 24/7
Local: (909) 882-6471
Toll-Free: 1 (888) 413-4981
Thinkwise Credit Union
PO BOX 2007
San Bernardino, CA 92406
Travel Notice
Planning on using your debit or credit card while you’re traveling?
Let us know before you go! Please send an email to:
travel@thinkwisecu.org
Check Orders
Running low on checks? or need to place a new order?
Give us a call at 909-882-2911 Option 3
Card Services
Need to dispute a charge? Experiencing issues with activating a card or
need to replace or report your card as lost or stolen?
Give us a call at 909-882-2911 Option 3
Loan Servicing
Requests, notifications of error, or questions concerning your loan must be directed to:
(909) 882-2911, Option 2
Or
Thinkwise Credit Union
Attn: Lending
599 N. E St
San Bernardino, CA 92401